I shopped here yesterday for the first time and omg 😍 I love how this store literally has everything! I didn’t really need help because I know a lot about hair and cosmetics but The lady at the cash register was really cool as well. I will be back
This Beauty Supply Store really knows what Customers Service means. The Sons Owner spent about 15 minutes with me finding the correct color match for the pony tail I needed for my hair. This is where I will come from now on when I need beauty products. You are AMAZING! Hats off to you Venus👍
The spot for all your beauty supply needs. From hair to accessories they have it all in Rockland County.
This place sucks! As for as the items they’re good I mean it’s a beauty supply. As far as customer service just HORRIBLE nobody knows anything about hair. I went there looking for hair human hair bundles nun of the girls knew anything. They have Spanish employees working for them who know NOTHING on African American hair. This is just horrible a shop run by Asian men who just sit at the front and don’t do anything this shop has gotten so bad since Winnie left
I’ve actually never had a bad experience in this store until today when I scheduled to get my hair done at Aita’s, which is located in the back. Although it is a separate entity, she and the store are still business associates and the store must be held accountable for renting out the back section to Aita. I was scheduled to box braid my hair at 12:00. I arrived with hair that I previously purchased at another store. Upon sitting on the chair, Aita examined my hair and the hair that I purchased. She expressed that she did not feel comfortable braiding my hair with the extensions that I purchased because the hair texture did not match my own hair. I have natural hair and have gotten my hair done with the same hair (extensions) for years by various hairdressers. Aita was the first to express her discomfort over the hair I chose to purchase. Aita convinced me to leave the beauty salon to go to another beauty supply store in Spring Valley (by butcher boys) to buy a hair that she’d feel comfortable braiding my hair with. It felt absurd for me to leave a store just to go to another, but I was willing to go because I desperately needed to get my hair done before 5:00. When I got to the other supply store, I found out that they don’t carry the hair that Aita recommended. So, I called her back and asked for another recommendation. She told me to come back to the store and that she’ll use the hair that I had before. I went back to Aita’s. She took my hair and started speaking in her native language to the other hairdresser, which I knew the conversation was about me. As uncomfortable as I felt, I stayed because I needed to get my hair done. When she opened a pack of hair and began to braid, she said, “your hair is too nappy for this texture”. Then she told me that she will not braid it with that hair and that I could do what ever I want. At that point, I was upset and humiliated. I left the store and called the manager to file a complaint.